Support
Something not working, a payment that didn't arrive, or a question about your data? Write to us and we'll get back to you, usually within two working days.
Email: contact@karmana.app
We never ask for your name or email address in the app, so tell us what happened and, if you can, when. For a payment or technical problem, send the technical log too: in the app, Settings (⚙) → Support → Technical log → Send. It contains what the app did during payments, without anything you wrote.
Common questions
I paid, but the sitting didn't continue. Open the app again: it checks the payment with Apple and continues the sitting on its own. If it still doesn't continue, write to us with the technical log.
How do I get a refund? Purchases are made through the App Store, so refunds are requested from Apple at reportaproblem.apple.com. You can also write to us directly.
How do I delete my data? In the app: Settings (⚙) → Privacy → Delete my data.
I changed phones. Can I get my sittings back? No. The account is tied to your phone and has no name or password, so it cannot be recovered on another device.